Shipping Options
We strive to offer flexible and reliable shipping to get your order to you conveniently. We partner with leading logistics providers to offer both door-to-door delivery and collection from secure lockers or pickup points. Our primary shipping services are facilitated through BobGo (for a wide range of courier options) and Pudo (for locker-to-locker services).
Door-to-Door & Pickup Point (via BobGo)
BobGo is our integrated shipping solution that connects with multiple courier companies. This allows us to automatically select and offer you the most suitable and cost-effective shipping options at checkout, whether you prefer delivery to your door or to a nearby pickup point.
Our trusted BobGo courier partners include:
RAM
Pargo
WumDrop
Internet Express
The Courier Guy
Fastway
SkyNet
Bob Box
The specific courier and service level (e.g., overnight, economy) available for your order will be determined by your delivery address and the size/weight of your parcel. Options and pricing will be displayed at checkout.
Pudo Locker-to-Locker Delivery
Pudo offers a convenient and affordable way to send and receive parcels using their smart lockers, available 24/7 at various locations nationwide. If this option is suitable for your order and location, it will be presented at checkout.
| Size | Dimensions (L x W x H) | Price |
|---|---|---|
| Extra-Small (XS) | 60x17x8 cm | R69 |
| Small (S) | 60x41x8 cm | R79 |
| Medium (M) | 60x41x19 cm | R109 |
| Large (L) | 60x41x41 cm | R149 |
| Extra-Large (XL) | 60x41x69 cm | R199 |
Pudo locker sizes are subject to availability at your chosen locker location.
General Shipping Information
Delivery Times
Delivery times vary based on your location, the shipping service selected (e.g., express vs. economy), and courier availability. Estimated delivery times will be provided at checkout once you’ve entered your delivery address and chosen a shipping method.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery address, the dimensions and weight of the items in your cart, and the chosen shipping service. You will see the final shipping cost before completing your payment.
Order Tracking
Once your order has been dispatched, you will receive an email confirmation containing your tracking number and a link to track your parcel’s progress with the respective courier service. Optionally you can track your order here: Track My Order
Questions?
If you have any questions about our shipping options, specific delivery needs, or your order’s shipment, please don’t hesitate to contact us.